Privacy Policy

Welcome to Vc-Sbh LLC d/b/a Villa Aliséa (“Villa Aliséa” “we” or “us”) and our Privacy Policy (“Privacy Policy”). This Privacy Policy is important and affects your legal rights, so please read carefully.

This Privacy Notice explains how VC-SBH LLC d/b/a Villa Aliséa collects, uses, discloses, and retains personal information when you visit www.villa-alisea.com, submit a booking inquiry, subscribe to communications, or otherwise interact with us or use various related websites and services (collectively, the “Villa Aliséa Services”). Where consent is required for a particular activity, we request it separately at the point of collection.  Our Terms of Use govern your use of the Villa Aliséa Services.

Our processing of personal information, such as your name, address, e-mail address, or telephone number, will be undertaken consistent with the requirements of applicable privacy laws. 

We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when you voluntarily provide us with personal information, including:

(1) individual information (such as your name, e-mail address, and phone number);

(2) reservation and travel details (such as the number of requested rooms and guests); and

(3) other identifying information that you voluntarily choose to provide to us, including without limitation personal information in messages you send to us.

The Website does not process payments or confirm reservations. If you subsequently enter into a rental agreement, we may collect additional guest, payment, tax, identification, or reservation information outside the Website as described to you at that time.

We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent.  

In order to access and use certain areas or features of the Villa Aliséa Services, you consent to our collection and use of certain information about your use of the Villa Aliséa Services through the use of tracking technologies or by other passive means, including when you receive, open, engage, forward, and/or click through the Services. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Villa Aliséa Services, search engines used, the internet protocol (IP) address used, the length of time spent on the Villa Aliséa Services, the pages you looked at on the Villa Aliséa Services, other webpages you visited before and after visiting the Villa Aliséa Services, the type of device and/or internet browser you have, the frequency of your visits to the Villa Aliséa Services, and other relevant statistics (collectively “Traffic Data”).

We collect information (including personal information and Traffic Data) when you use and interact with the Villa Aliséa Services, and in some cases from third party sources. Such means of collection include:

• When you access, use, or contact us through the Villa Aliséa Services.
• When you voluntarily provide information through the Villa Aliséa Services.
• If you use a location-enabled browser, we may receive information about your location and device.
• Through Cookies, Web Beacons, analytics services, and other tracking technologies (collectively, “Tracking Tools”).

We may use tools outlined below in order to provide the Villa Aliséa Services, advertise to, and better understand users.

• Cookies: “Cookies” are small computer files transferred to your device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the Villa Aliséa Services. We use Cookies to: (i) improve and tailor the Villa Aliséa Services, (ii) customize advertisements, (iii) measure performance, (iv) store authentication so re-entering credentials is not required, (v) customize user experiences, and for (vi) analytics and fraud prevention. For more information on Cookies, including how to control your Cookie settings and preferences, visit http://www.allaboutCookies.org. You can also manage Cookies in your web browser (for example, Edge, Explorer, Chrome, Safari). If you choose to change your settings, you may find that certain functions or features of the Villa Aliséa Services will not work as intended. The following details the types of Cookies we use and why we use them: Absolutely Necessary Cookies. These Cookies are essential to enable you to move around a website and use its features. Without these Cookies, services you have asked for, like adding items to an online order, cannot be provided. Performance Cookies. These Cookies collect information about how you use the Villa Aliséa Services. Information collected includes, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. Performance Cookies are used to improve the user-friendliness of a website and enhance your experience. Functionality Cookies. These Cookies allow the Villa Aliséa Services to remember choices you make (such as your username, language preference, or the area or region you are in) and provide enhanced, more personal features. These Cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of the Villa Aliséa Services. 
• Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect information about the use of the Villa Aliséa Services. The information collected by Web Beacons allows us to analyze how many people are using the Villa Aliséa Services, using selected publishers’ websites, or opening emails, and for what purpose.
• Web Service Analytics:  We may use third-party analytics services in connection with the Villa Aliséa Services, including, for example, to register mouse clicks, mouse movements, scrolling activity and text typed into the Villa Aliséa Services. We use the information collected from these services to help make the Villa Aliséa Services easier to use and as otherwise set forth in Section 5 (How We Use Your Information)..
• Mobile Device Identifiers:  As with other Tracking Tools, mobile device identifiers help Villa Aliséa learn more about our users’ demographics and Internet behaviors in order to personalize and improve the Villa Aliséa Services. Mobile device identifiers are data stored on mobile devices that may track activities occurring on and through it, as well as the applications installed on it.  Mobile device identifiers enable collection of personal information (such as media access control, address, and location) and Traffic Data.

If we process Cookies based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time by contacting us at privacy@villa-alisea.com. Please note, if you exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all of the Villa Aliséa Services.

You may be able to reject Cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device. Although you are not required to accept Villa Aliséa’s Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Villa Aliséa Services.

• You may opt out of receiving certain Cookies by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) opt out page, or by installing the DAA’s AppChoices app (for iOS; for Android) on your mobile device. When you use these opt-out features, an “opt-out” Cookie will be placed on your device indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete Cookies on your device, you may need to opt out again. For information about how to opt out of interest-based advertising on mobile devices, please visit https://thenai.org/opt-out/mobile-opt-out/. You will need to opt out of each browser and device for which you desire to apply these opt-out features.
• Even after opting out of certain cookies, you may still see Villa Aliséa advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that Villa Aliséa is no longer using Tracking Tools and the Villa Aliséa Services based on information it collects through the Villa Aliséa Services.

This Privacy Policy does not cover the use of Cookies and other Tracking Tools by any third parties, and we are not responsible for the privacy practices of any third party. Please be aware that some third-party Cookies can continue to track your activities online even after you have left the Villa Aliséa Services.

Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to web services that a visitor does not want to have their online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including Villa Aliséa, do not proactively respond to DNT signals.  For more information about DNT signals, visit https://fpf.org/thank-you-for-visiting-allaboutdnt-com/. 

New standards are being developed for a Universal Opt-Out Mechanism, such as the Global Privacy Control (GPC), which allow users with GPC-enabled browsers and devices to send a signal that will communicate the user’s request to opt-out of sales of their personal information and to opt-out of certain sharing of their personal information. The CPRA and other laws allow for the acceptance of Opt-Out Preference Signals such as the GPC, as an option for users to transmit an Opt-Out of selling/sharing personal information. If we detect and recognize such a signal from your device or browser, we will honor it.

We may use information (including information that has been de-identified and/or aggregated) to better understand who uses the Villa Aliséa Services and how we can deliver a better user experience. We use information, including personal information, to provide the Villa Aliséa Services and to help improve the Villa Aliséa Services, to develop new services, and to advertise our services. Specifically, such use may include:

• Providing you with the products, services, and information you request.
• Corresponding with you.
• Providing, maintaining, administering, or expanding the Villa Aliséa Services, performing business analyses, and for other internal purposes.
• Fulfilling our legal obligations, such as preventing, detecting, and investigating security incidents, fraud, and potentially illegal or prohibited activities. 
• Enforcing our Privacy Policy and other agreements.

In certain circumstances, and in order to perform the Villa Aliséa Services, we may share certain information about you as described in this section:

• We do not sell or share your personal information to third parties. 
• We may share your personal information with our partners to customize or display our advertising.
• We may share your personal information and/or Traffic Data with our partners who perform operational services for us (such as hosting, billing, fulfillment, data storage, security, insurance verification, web service analytics, or ad serving).
• We may transfer your personal information to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of Villa Aliséa (whether in whole or in part). We will make reasonable efforts to notify you before your information becomes subject to different privacy practices.
• We also may need to disclose your personal information or any other information we collect about you if we determine in good faith that such disclosure is needed to: (1) comply with or fulfill our obligations under applicable law; (2) protect the rights, property or safety of you, Villa Aliséa or another party; (3) enforce this Privacy Policy or other agreements with you; or (4) respond to claims that any posting or other content violates third-party rights.

We do not collect any sensitive information.

Any information you send to us electronically, while using the Villa Aliséa Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.

You can choose whether or not to provide personal information through the Villa Aliséa Services. We will not discriminate against you for exercising any of your rights relating to your personal information and will not (i) deny you goods or services, (ii) provide you with a different level or quality of services, or (iii) charge you different prices for services for doing so. 

We use and disclose the personal information we collect for our commercial purposes, as further described in this Privacy Policy, including for our business purposes with our partners and service providers as follows:

• Legal compliance and auditing related to our interactions with you.
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and exercising our related rights.
• Performing and improving our services (by us or our service provider(s)).
• Internal operations.
• Other one-time or short-term uses.

If you are a California resident or a resident of another state that provides for individual privacy rights, you may have the following rights in relation to personal information we have collected about you, to the extent required by the applicable law and subject to verification:

Right to Know/Access: You have the right to request certain information about our collection and use of personal information about you as described below:

• The specific pieces of your personal information collected.

• The categories of your personal information collected.

• The categories of sources from whom your personal information is collected.

• The purpose for collecting your personal information.

• The categories of third parties with whom we have shared your personal information.

• Right to Delete: You have the right to request that we delete certain personal information we have about you.
• Freedom from Discrimination: You have the right to be free from unlawful discrimination for exercising any of your privacy rights.
• Right to Correct: You have the right to request that we correct inaccurate personal information regarding the information you provide us.
• Right to Restrict the Use of Sensitive Personal Information: You have the right to restrict the use of your sensitive personal information. 
• Right to Access Information on Automated Decision-Making: You have the right to access information collected through automated decision-making. Additionally, you can opt-out of our use of automated decision-making related to your personal information.

To make a request in relation to the above rights, please contact us using the information in Section 16 below. To fulfil your request, we will need to verify your identity. Only you or someone legally authorized to act on your behalf may make a request related to your personal information. To designate an authorized agent, the authorized agent must provide sufficient information that allows us to reasonably verify that you authorize them to act on your behalf.

We are committed to protecting your personal information in accordance with the GDPR and applicable data protection laws.

Data Controller

VC-SBH LLC d/b/a VILLA ALISÉA is the Data Controller for Personal Data collected through the Website. 

Lawful Bases for Processing

We collect and use the following categories of Personal Data for the following purposes:

Booking inquiries

• Information collected: Name, email address, telephone number, requested dates, requested number of rooms, requested number of guests, and message.
• Purpose: To respond to the inquiry and take requested steps toward a possible reservation.
• Legal basis: Article 6(1)(b) GDPR, pre-contractual steps.

Reservation and stay

• Information collected: Confirmed guest, payment, reservation, and stay information.
• Purpose: To administer the rental and related guest services.
• Legal basis: Article 6(1)(b) GDPR, performance of a contract.

Legal and tax records

• Information collected: Contract, invoice, payment, and legally required guest information.
• Purpose: To meet tax, accounting, registration, and other legal requirements.
• Legal basis: Article 6(1)(c) GDPR, compliance with a legal obligation.

Newsletter

• Information collected: Email address, preferences, and consent record.
• Purpose: To send requested promotional communications.
• Legal basis: Article 6(1)(a) GDPR, consent.

Security

• Information collected: IP address, device information, access information, and security-log information.
• Purpose: To operate and secure the website and investigate misuse.
• Legal basis: Article 6(1)(f) GDPR, legitimate interests.

Analytics

• Information collected: Cookie identifiers and site-usage information.
• Purpose: To measure and understand website use.
• Legal basis: Article 6(1)(a) GDPR, consent, unless a documented exemption applies.

If you are a resident of the European Economic Area (“EEA”), when we process your personal information, we will only do so in the following situations:

• We need to use your information to perform our responsibilities under our agreement with you.
• We have a legitimate interest in processing your personal information. For example, we may process your personal information to send you marketing communications, to communicate with you about the Villa Aliséa Services, and to provide and improve the Villa Aliséa Services.
• We have your consent to do so.

Cookie Consent and Cookie Policy

We use cookies and similar technologies on our Website. In accordance with the ePrivacy Directive (Directive 2002/58/EC, as amended by Directive 2009/136/EC), we obtain your prior, freely given, specific, informed, and unambiguous consent before placing non-essential cookies or similar tracking technologies on your device. For full details of the cookies we use and how to manage them, please refer to our Cookie Policy at https://villa-alisea.com/legals/cookies-notice.

If our processing of your personal information (used interchangeably with “personal data” and similar terms of art outside the United States) is subject to GDPR, UK GDPR, and/or PIPEDA, and unless subject to an exemption, you may have the following rights with respect to your personal information:

Right of Access: You have the right to view and request copies of your personal information.

Right to Rectification: You have the right to request that your inaccurate or outdated personal information be updated or corrected.

Right to be Forgotten/Right to Erasure: You have the right to request your personal information be deleted, upon providing verification to us.

Right to Restrict Processing: You have the right to request the restriction or suppression of our processing of your personal information.

Right to be Informed: You have the right to be informed about the collection and use of your personal information.

Right to Data Portability: You have the right to ask for your personal information to be transferred to you or to another controller.

Right to Withdraw Consent: You have the right to withdraw previously given consent to process your personal information.

Right to Object: You have the right to object to the processing of your personal information.

Right to Object to Automated Processing: You have the right to object to decisions being made with your personal information solely based on automated decision making or profiling.

We will need to verify your identity to process any requests described in this Section and may deny your request if we are unable to verify your identity. Government or other identification may be required.

To exercise any of the above rights, please contact us at privacy@villa-alisea.com We will respond within one calendar month of receipt of your request. Where requests are complex or numerous, we may extend this period by a further two months in accordance with Art. 12(3) GDPR, and will notify you of any such extension within one month of receiving your request.

You also have the right to lodge a complaint with with any competent supervisory authority in your EU/EEA Member State of habitual residence, place of work, or place of the alleged infringement.

If your personal information is subject to GDPR or UK GDPR, we will transfer personal information from the EEA to a location outside the EEA only when there has been a documented adequacy determination, or where we have confirmed adequate privacy protections. If your personal information is subject to PIPEDA, we will transfer personal information from Canada to locations outside Canada only where we have confirmed adequate privacy protections. If we transfer personal information to a third party acting as our agent, we will also obligate the third party to have adequate privacy protections in place.

We retain personal information about you for as long as necessary to provide you the Villa Aliséa Services, typically for approximately twelve (12) months. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, or as otherwise permitted by applicable law. Afterwards, we retain some information in a de-identified and/or aggregated form but not in a way that would identify you personally.

The Villa Aliséa Services are not intended for use by children. Individuals under the age of 18 may not use the Villa Aliséa Services. Villa Aliséa does not knowingly collect any information from children. If you are under 18, do not attempt to register for the Villa Aliséa Services or send us any personal information. By accessing, using and/or submitting information through the Villa Aliséa Services, you represent that you are not younger than 18 and that you have authority to do so. If you are a parent or legal guardian of a minor child, you may, in compliance with this Privacy Policy, use the Villa Aliséa Services on behalf of such minor child. Information you provide through the Villa Aliséa Services on behalf of a minor child will be treated as personal information as provided herein. If you use the Villa Aliséa Services on behalf of another person, regardless of age, you represent and warrant that you have authority to do so. 

The Villa Aliséa Services may contain links or content from third party websites. A link or content from a third-party website does not mean we endorse that website, the accuracy of information presented, or the persons or entities associated with that website. If you visit a third-party website, you are subject to the privacy policy of the applicable third party and we are not responsible for the policies and/or practices of any third party. We encourage you to ask questions before you disclose your information to others.

The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the Villa Aliséa Services after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE Villa Aliséa SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.

If you have any questions about this Privacy Policy, please contact us at privacy@villa-alisea.com.

The business mailing address for VC-SBH LLC is:

5101 N. Casa Blanca Drive #301

Paradise Valley, AZ 85253

USA